Win back the revenue you already earned.
A chargeback is a sale you already delivered, taken back by someone else's deadline. Truatos catches every dispute the moment it lands, assembles the evidence the issuer actually reads, and submits before the clock runs out. It contests what's winnable and concedes what isn't.
Most disputes are never fought.
That's revenue, gone by default.
Deadlines are tight, evidence is scattered across five systems, and the manual win rate barely covers the effort. So teams write chargebacks off. The losses then compound quietly.
Every dispute, fought the way the issuer reads it.
Catch it the second it lands.
Dispute webhooks from every PSP are normalized into one pipeline. No inbox to watch, no portal to refresh. The case opens itself with the deadline already on the clock.
Consolidate the whole story.
Transaction, customer history, fulfilment, AVS/CVV, support threads, device and IP, all pulled from your ERP, CRM, carrier and helpdesk into a single case file.
Score, then decide.
The model classifies the reason code and estimates win likelihood. Strong cases get built and submitted; weak ones are conceded so your team never wastes a minute on a fight it can't win.
Build the packet, submit on time.
A representment PDF tailored to the network and reason code, assembled with the evidence that moves the needle, and filed before the deadline. The full reasoning stays in the audit trail.
Open disputes
LiveChargeback win-rate ceiling on tuned flows. The industry sits around 30%. The gap is your unrecovered revenue.
Less manual work. More revenue kept.
tuned flows
none missed
evidence packet
the reasoning behind it
Disputes are one event. Truatos defends them all.
Stop the chargeback before it happens.
Most disputes start as fraud that cleared. Score transactions pre-payment and catch friendly fraud post-payment.
Fraud & validationMake the dispute pipeline yours.
Tune reason-code routing, evidence rules and escalation as a visual workflow. No code, no six-month project.
OrchestrationRecover the charge a different way.
When a payment fails or a refund-then-rebuy makes sense, send a branded link and capture the revenue cleanly.
Payment linksShow us a month of disputes. We'll show you the gap.
Frequently asked questions.
How does Truatos win chargebacks?
Truatos consolidates transaction, customer, fulfilment and communication context, classifies the dispute reason code, scores the likelihood of winning, assembles the evidence packet, and submits it to the PSP before the representment deadline. All of it runs automatically.
What chargeback win rate can I expect?
On tuned flows the win-rate ceiling is around 85%, versus an industry average near 30%. Results vary with evidence availability and flow maturity.
Which payment providers does it work with?
Truatos connects to the PSPs you already use, including Stripe, Adyen, Mercado Pago, Cielo, Rede and PagSeguro. It normalizes their dispute webhooks into one pipeline.